London Drugs stores remain closed after ‘cybersecurity incident’

All London Drugs stores remained closed across Western Canada on Tuesday morning, two days after the B.C.-based company announced it was dealing with a “cybersecurity incident.” A statement issued by the company at 7:20 a.m. PT Tuesday said its stores “will remain temporarily closed … until further notice while continuing to provide customers with urgent pharmacy care.” … Read more

Tim Hortons says ‘technical errors’ falsely told people they won $55K boat in Roll Up To Win promo

A technical error by Tim Hortons led coffee drinkers across Canada to falsely believe they had won a $55,000 boat as part of the franchise’s Roll Up To Win promotion. It’s unclear how many people were impacted, but the chain told CBC Hamilton in an email it was an “unfortunate error” and some customers were sent an … Read more

Advocacy groups decry federal government’s shutdown of mental health website, app

Mental health and addictions experts are slamming the federal government’s decision to shut down an online service that offered help with finding free counselling and peer support over the last four years. Health Canada announced in February that it would stop funding the Wellness Together Canada website and PocketWell app on April 3. Despite a … Read more

Discount retailer Giant Tiger says customer data was compromised in third-party breach

Discount retailer Giant Tiger says contact information for some of its customers was compromised in an “incident” linked to a third-party vendor it uses. Alison Scarlett, a spokesperson for the Ottawa-based discount retailer, said it would not name the vendor on Monday but said Giant Tiger uses the company to manage its customer communications and engagement. Giant … Read more

Niagara Falls, Ont., mayor, police and telecoms brace for eclipse day crowds as 1 million visitors expected

Niagara Falls, Ont., mayor Jim Diodati says that when he goes out on April 8 to watch the total solar eclipse, he’s packing everything he might need for the entire day. “My plan is I’m riding my bike down there with my backpack. And it’s going to be loaded with cereal bars and water bottles. … Read more

Telecom execs insist wireless prices going down as MPs voice concern over costs

The chief executives of Canada’s three largest telecom companies stressed that phone and internet prices are coming down during an appearance before MPs on Monday, noting that increased data usage and high spectrum costs may be some reasons Canadians feel otherwise. The three CEOs — Rogers Communications Inc.’s Tony Staffieri, BCE Inc.’s Mirko Bibic and … Read more

Watch out for flying fees: WestJet hikes checked bag cost, Flair adds credit card fee

Here’s the good news: Airfares have declined in Canada. The bad news? You might wind up paying more in added fees. WestJet and several U.S. airlines recently hiked their checked bag charges. Discount carrier Flair Airlines has raised some other fees, and added a surcharge when customers pay for their flight with a credit card.  Airlines often say they “unbundle” … Read more

Canadian contribution to private lunar lander could lead to a telescope on the moon

The first private spacecraft to softly land on the moon carries a Canadian instrument that will test the possibility of building an observatory at the Lunar south pole. The phone booth-sized lander by Intuitive Machines, named Odysseus, launched on Feb. 15 and touched down on Thursday near a small impact crater about 300 kilometers from the moon’s south … Read more

AI chatbots are sparking romance (with the chatbot, that is)

A few months ago, Derek Carrier started seeing someone and became infatuated. He experienced a “ton” of romantic feelings but he also knew it was an illusion. That’s because his girlfriend was generated by artificial intelligence. Carrier wasn’t looking to develop a relationship with something that wasn’t real, nor did he want to become the … Read more

Switch carriers? How? Ottawa gives mixed messages over rising mobile prices

Even as the minister responsible admitted there aren’t enough competitive options for mobile service in Canada, another federal official said consumers can and should search for other service providers when faced with price increases. That message — from Innovation, Science and Economic Development (ISED) Canada — came just hours after the Industry Minister François-Philippe Champagne said Canadians “still pay too much … Read more