Enhance the Customer Experience by Blending AI and Emotional Intelligence

Opinions expressed by Entrepreneur contributors are their own. Recently, while traveling abroad for work, I made an Amazon purchase of something I was unable to find in local shops. However, this purchase was running late, despite my paying extra for it to arrive on time. By the time it was ready to be delivered, I … Read more

More Companies Are Rushing to Hire A Chief AI Officer — But Do You Need One? Here’s What You Need to Know.

Opinions expressed by Entrepreneur contributors are their own. This spring, the U.S. government took an unprecedented step: requiring every U.S. agency to appoint a chief AI officer. This follows on the heels of companies across diverse industries adding similar roles to their leadership ranks. This is a move in the right direction for companies seeking … Read more

HR Could Be Withholding The Critical Data You Need to Drive Results. Here’s How to Access It.

Opinions expressed by Entrepreneur contributors are their own. Have you ever waited longer than you’d hoped for a package? You’ve experienced the proverbial “last mile” problem. A parcel zips all the way across the country, but then somehow, it gets stranded at the post office a few blocks from your home — so close, but … Read more

I Hire a New Employee Every Week. Here’s What I’ve Learned

Opinions expressed by Entrepreneur contributors are their own. Hiring is likely not your favorite aspect of running a business. It’s tedious and often frustrating. This is highlighted in a 2023 survey result in 175 organizations where 78% of employers said they face difficulty hiring the best talent. As the CEO of Nurp, I’ve implemented a … Read more

3 Strategies to Help Leaders Ignite Passion in the Workplace

Opinions expressed by Entrepreneur contributors are their own. It’s time to reframe how we look at work and view it through the lens of creativity. Because if we’re trying to help motivate our employees, once we understand that so much of our work is about creativity, passion becomes much more important. The most creative artists … Read more

How This Texas Farmers Market’s Gamble Paid Off Big

Opinions expressed by Entrepreneur contributors are their own. Fall Creek Farmers Market in Humble, Texas, is not just a spot to stop by for your Sunday morning coffee and a fresh vegetable or two. Owners Jonathan and Andrea Haskin built this vibrant space with a vision to change their community’s food shopping habits and educate … Read more

Yes, We’re Still Messing Up Hybrid Work. Here’s Where Exactly We’re Going Wrong.

Opinions expressed by Entrepreneur contributors are their own. Is your team truly prepared for the hybrid work revolution? This question might unsettle many business leaders, but it’s one we must confront. The recent shift to hybrid work models has been seismic, yet a staggering number of managers find themselves navigating uncharted waters without a compass. … Read more

The One Interviewing Technique Guaranteed to Get You the Truth

Opinions expressed by Entrepreneur contributors are their own. We interview people every day of our lives to get information that will help us make wise decisions. Whether you are a doctor or patient, salesperson or buyer, screening a new hire, or you are the new hire, we ask questions to get answers to make safer … Read more

Why Restaurateur Jack Gibbons Loves Confrontational Customers

Opinions expressed by Entrepreneur contributors are their own. Experience is everything. That’s the underlying belief of FB Society, a Dallas-based hospitality company operating numerous restaurant concepts that are intrinsically innovative and scalable. FB Society CEO Jack Gibbons’ history of scaling unique restaurant concepts is marked by a pragmatic understanding that profit is not just desirable, … Read more

Want to Find — and Keep — More Employees in 2024? Focus on Sustainability. Here’s How.

Opinions expressed by Entrepreneur contributors are their own. Environmental consciousness is on the rise in America, particularly with millennials and members of Generation Z. Many of us are aware that consumers of these generations embrace environmental concerns and sustainability and expect the companies they do business with to do the same. Increasingly, this concern also … Read more