Opinions expressed by Entrepreneur contributors are their own. By next year, people around the world will send and receive 376 billion emails every day. Inboxes are jam-packed, so capturing your customers’ attention is only getting harder. Want to stand out and get more clicks? Stop obsessing about your subject lines. Instead, focus on email relevance … Read more
Opinions expressed by Entrepreneur contributors are their own. Businesses across various industries are exploring innovative ways to enhance user engagement and drive positive behaviors. Yet, keeping users hooked in an age of endless distractions can feel like an impossible task. One powerful tool gaining momentum is gamification — the application of game elements and mechanics … Read more
Opinions expressed by Entrepreneur contributors are their own. Nearly every day, I’ll field a request at my customer service consulting and training practice from a business that “wants to become the Ritz-Carlton of their own industry.” They’re looking to be transformed into: The Ritz-Carlton of law firms The Ritz-Carlton of retail banking The Ritz-Carlton of … Read more
