How smart marketing, scarce supply and unique colours made the Stanley cup a must-have item

How smart marketing, scarce supply and unique colours made the Stanley cup a must-have item

The Stanley Quencher, pictured for sale on the company’s website, is an insulated stainless steel travel mug that’s become extremely popular on social media and among consumers. A dramatic rise in the company’s revenue is being attributed in part to the tumbler. (Stanley) The Stanley cup is so popular these days that even technology giants … Read more

Alibaba’s Taobao and Tmall Group pushes new AI tools to boost merchants’ service to consumers in first major move after leadership reshuffle

Alibaba’s Taobao and Tmall Group pushes new AI tools to boost merchants’ service to consumers in first major move after leadership reshuffle

The Taobao and Tmall Group (TTG) unveiled the new AI features, which are designed to improve services and attract new customers, at its “sellers’ conference” held on Tuesday in Hangzhou, capital of eastern Zhejiang province and home base of South China Morning Post owner Alibaba. TTG said AI models would be employed to transform Dianxiaomi, … Read more

Tommy Dorfman Talks Club Curran – WWD

Tommy Dorfman Talks Club Curran – WWD

Over the summer, trans actress, activist, writer, director and producer Tommy Dorfman quietly introduced her all-inclusive digital lifestyle platform that champions queer and trans artists, Club Curran. Recently, Dorfman expanded the website with an e-commerce holiday store filled with a curation of queer and trans-owned brands across ready-to-wear, accessories, beauty and home goods. Here, Dorfman … Read more

JD.com’s on-demand delivery unit, Dada Nexus, loses 46 per cent of US stock value overnight amid internal inquiry into potential fraud

JD.com’s on-demand delivery unit, Dada Nexus, loses 46 per cent of US stock value overnight amid internal inquiry into potential fraud

An on-demand delivery firm affiliated with Chinese e-commerce giant JD.com lost 46 per cent of its stock value in New York on Monday, following an inquiry into “suspicious” data during an internal audit, dealing a fresh blow to confidence in China’s tech stocks. Dada Nexus, which operates JD Daojia and Dada Now, found 1 billion … Read more

ByteDance’s Douyin makes instant refunds mandatory, following PDD, Taobao and JD.com amid fierce e-commerce competition

ByteDance’s Douyin makes instant refunds mandatory, following PDD, Taobao and JD.com amid fierce e-commerce competition

Douyin, the Chinese version of TikTok that is betting big on e-commerce, has made its “express refund” policy mandatory, forcing merchants to immediately return money to consumers upon request to compete with similar offerings on Taobao and Pinduoduo. The platform operated by Beijing-based ByteDance, which added a shopping channel in 2019, allows users to get … Read more

Americans Put Priority on Owning a Business for Economic Stability – WWD

Americans Put Priority on Owning a Business for Economic Stability – WWD

With the ongoing housing crisis (among other financial anxieties) causing Americans great economic stress, many say they believe it is more beneficial to focus on owning a business than owning a house. In Intuit QuickBooks’ recently released a report titled “Entrepreneurship in 2024 Report,” which examined SMB and entrepreneurial trends for 2024 with a survey … Read more

New refund policies from Alibaba’s Taobao and JD.com spark fears of customer abuse among merchants

New refund policies from Alibaba’s Taobao and JD.com spark fears of customer abuse among merchants

New “refund only” policies introduced by Chinese e-commerce players including Alibaba Group Holding’s Taobao and JD.com have sparked concern among some sellers about potential abuse of the terms, according to merchants and analysts. Taobao and JD.com in late December introduced new policies that – in certain circumstances – allow shoppers to receive a refund for … Read more

TikTok eyes US$17.5 billion shopping business on Amazon’s turf

TikTok eyes US.5 billion shopping business on Amazon’s turf

TikTok, the global hit short-video platform owned by ByteDance, aims to grow the size of its US e-commerce business tenfold to as much as US$17.5 billion this year, according to people familiar with the matter, posing a bigger threat to Amazon.com. The 2024 merchandise volume goal for the US version of TikTok Shop – which … Read more

Chinese e-commerce giant JD.com wins antitrust lawsuit against Alibaba, which was ordered by a Beijing court to pay US$141 million in damages

Chinese e-commerce giant JD.com wins antitrust lawsuit against Alibaba, which was ordered by a Beijing court to pay US1 million in damages

The Beijing High People’s Court on Friday ruled that Alibaba, owner of the South China Morning Post, “abused its market dominance” and conducted the monopolistic tactic known as “ picking one from two”, which caused damage to JD.com’s business, according to a statement released on the same day by the Beijing-based online retailer. JD.com hailed … Read more

Chinese e-commerce firms JD.com and Alibaba’s Taobao roll out ‘refund only’ policy to shoppers, heating up rivalry with budget retailer Pinduoduo

Chinese e-commerce firms JD.com and Alibaba’s Taobao roll out ‘refund only’ policy to shoppers, heating up rivalry with budget retailer Pinduoduo

Cutthroat competition in China’s vast e-commerce sector is poised to escalate, as leading shopping platforms JD.com and Alibaba Group Holding’s Taobao offer a “refund only” policy so consumers can keep the goods they had bought but complained about – matching an option that budget online retailer Pinduoduo has had in place since 2021. JD.com on … Read more