AI chatbot goes rogue during customer-service exchange

International delivery firm DPD is updating its AI-powered chatbot after it gave some unexpected responses during an exchange with a disgruntled customer. Musician Ashley Beauchamp recently turned to DPD’s customer-service chatbot in a bid to track down a missing package. After making little progress with the chatbot, he decided to have some fun by asking … Read more

Google Gemini vs. GPT-4: Which is the best AI?

Google’s Gemini artificial intelligence and OpenAI’s ChatGPT that uses the GPT-4 model are two of the most advanced artificial intelligence (AI) solutions available today. They can comprehend and interact with text, images, video, audio, and code, as well as output various alterations of each. they also provide expertise that would cost a lot to replicate … Read more

What is an NPU? Here’s why everyone’s talking about them

Kunal Khullar / Digital Trends The AI era is upon us. With generative AI continuing to push forward, companies like Intel, AMD, and Qualcomm are also talking about the hardware side of the equation. With the introduction of the NPU, which stands for neural processing unit, processes that use AI will be sped up — … Read more

Here’s why people are claiming GPT-4 is good again

It appears that OpenAI is busy playing cleanup with its GPT language models after accusations that GPT-4 has been getting “lazy,” “dumb,” and has been experiencing errors outside of the norm for the ChatGPT chatbot circulated social media in late November. Some are even speculating that GPT-4.5 has secretly been rolled out to some users, based … Read more