Will the AI chatbot wave come for the federal government?

Will the AI chatbot wave come for the federal government?

Delayed air passengers, disgruntled phone customers and even hungry people craving a slice of pizza increasingly find their pleas to private companies being answered by artificial intelligence. Soon Canadians who need to reach out to the federal government could also find themselves talking to an employee who’s been helped by non-human assistants. Ottawa is working … Read more

Bell Media announces additional job cuts impacting 43 technicians

Bell Media announces additional job cuts impacting 43 technicians

Bell Media has cut an additional 43 technician jobs as part of the restructuring it announced in February, the company confirmed to CBC News on Thursday. The announcement comes after the company said it would move its local broadcaster CP24 from its Queen Street headquarters to its Scarborough, Ont., campus this fall, with business news organization BNN … Read more

Summer Game Fest is a flood of video game news. How does a small studio stand out?

Summer Game Fest is a flood of video game news. How does a small studio stand out?

Developers, artists, press and influencers descended upon Los Angeles last week for Summer Game Fest (SGF), the latest in a tradition of annual events announcing the next year’s slate of video games. But amid the firehose of trailers and interviews hyping up the latest in blockbuster franchises like Call of Duty and Assassin’s Creed, it … Read more

Advocacy groups decry federal government’s shutdown of mental health website, app

Advocacy groups decry federal government’s shutdown of mental health website, app

Mental health and addictions experts are slamming the federal government’s decision to shut down an online service that offered help with finding free counselling and peer support over the last four years. Health Canada announced in February that it would stop funding the Wellness Together Canada website and PocketWell app on April 3. Despite a … Read more

Watch out for flying fees: WestJet hikes checked bag cost, Flair adds credit card fee

Watch out for flying fees: WestJet hikes checked bag cost, Flair adds credit card fee

Here’s the good news: Airfares have declined in Canada. The bad news? You might wind up paying more in added fees. WestJet and several U.S. airlines recently hiked their checked bag charges. Discount carrier Flair Airlines has raised some other fees, and added a surcharge when customers pay for their flight with a credit card.  Airlines often say they “unbundle” … Read more