Why Beijing has put e-commerce sector’s ‘refund-only’ policy and PDD under scrutiny

Why Beijing has put e-commerce sector’s ‘refund-only’ policy and PDD under scrutiny

The “refund-only” policy in China’s e-commerce sector – where consumers can get back money for goods bought from merchants, without returning the products – is now under scrutiny, as analysts point to how the practice has been abused in the local market. China’s market regulator has directed PDD Holdings, operator of popular budget-shopping platforms Pinduoduo … Read more

Temu sellers struggle with disputes amid complex company structure outside China

Temu sellers struggle with disputes amid complex company structure outside China

“Given the cross-border nature of these transactions, it’s logical for both parties to agree on a dispute resolution method and set Hong Kong as the arbitration venue,” said Wu Libin, senior partner at M&T Lawyers. “However, many merchants are unfamiliar with Hong Kong’s legal framework, and the high costs of litigation pose a significant barrier … Read more