Why some Canadian insurance companies are bringing in a wildfire tactical team

Why some Canadian insurance companies are bringing in a wildfire tactical team

When Joelle Fraser-McGaghey had to evacuate her home during the 2016 Fort McMurray wildfire, she only had a few minutes to pack before her family had to get out the door. Trying to pull outdoor furniture away from her house was not at the top of her list. “Honestly, I’m not thinking ‘Should I remove … Read more

Will the AI chatbot wave come for the federal government?

Will the AI chatbot wave come for the federal government?

Delayed air passengers, disgruntled phone customers and even hungry people craving a slice of pizza increasingly find their pleas to private companies being answered by artificial intelligence. Soon Canadians who need to reach out to the federal government could also find themselves talking to an employee who’s been helped by non-human assistants. Ottawa is working … Read more

AT&T data breach affected nearly all customers after info downloaded to 3rd-party platform

AT&T data breach affected nearly all customers after info downloaded to 3rd-party platform

The data of nearly all customers of the U.S. telecommunications giant AT&T was downloaded to a third-party platform in a security breach, the company said Friday, as cyberattacks against businesses, schools and health systems continue to spread globally.  The breach, most of which took place over five months in 2022, hit customers of AT&T’s cellular … Read more