A hostage negotiator shares tricks for dealing with difficult people

Chances are you work with someone you don’t like. A survey by LLC.org found that 83% of full-time employees have at least one coworker who annoys them, and 21% have even considered quitting because of coworker issues. While some behaviors may be irritating, like listening to the office complainer, others could be detrimental to your … Read more

How Small Business Owners Can Level Up Their Negotiation Tactics With Venture Capitalists

Opinions expressed by Entrepreneur contributors are their own. When small business owners are looking to secure investment from venture capitalists (VCs), they have to understand the accurate valuation of their business before they enter into negotiations. Otherwise, they end up asking for too much, and investors won’t buy in, or they give away too much … Read more

How to use ‘forensic listening’ to negotiate more effectively

In high-stakes situations, like when you’re asking your boss for a raise, paying attention to what’s not being said can make all the difference.   “Forensic listening is the art of finding and listening to clues,” Chip Massey, a former FBI hostage negotiator, told Fast Company writer Stephanie Vozza earlier this month. “It’s when and how … Read more