Inside British Airways’ HQ control room – the nerve centre that oversees up to 820 flights A DAY (and decides if YOUR bag is coming off the plane first)
If a British Airways plane is stuck on the Heathrow taxiway awaiting a free stand – BA HQ will be fully aware. And will be working on a solution. If some passengers are transiting through the hub to another flight and time is tight – BA will know that, too. So will the flight crew. … Read more