Hidden cameras capture bank employees misleading customers, pushing products that help sales targets

Michelle Jeraline says she’s so stressed out by the pressure to sell customers products at TD Bank, it’s affected her health.  The TD employee says she’s usually not acting in the best interest of her clients — she’s trying to sell them products that will help her meet sales targets and keep her from being … Read more

Equifax says mortgage-holders in B.C., Ontario, increasingly missed payments during Q4

Consumers in Ontario and British Columbia increasingly missed payments on mortgages and credit cards in the fourth quarter of 2023, Equifax Canada said. The fourth quarter saw a continuation of what’s been happening for a while now as the impacts of higher interest rates and inflation continue to weigh on consumers, said Rebecca Oakes, vice-president … Read more