Book, reschedule driving test appointments via WhatsApp now

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Dubai: In a signifant step, the Roads and Transport Authority (RTA) in Dubai on Friday, January 5, launched a new service enabling individuals to book and reschedule driving test appointments through WhatsApp.

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The service is offered via the RTA’s Mahboub Chatbot at (0588009090).

The RTA’s digital strategy aims to enhance accessibility of services through various digital platforms.

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The user’s phone numbers and registered information are pre-authenticated, eliminating the need to use the official application or visit the RTA’s website.

The service is available in Arabic and English to cater to a broad audience of speakers from within and outside the country.

“The service is interactive, and users can schedule their driving test appointments and pay the service fees through the pre-authenticated system,” said Mira Ahmed Al Sheikh, Director of the Smart Services Departmnet at RTA’s Corporate Technical Support Services Sector.

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