Why HR is bad at layoffs

Last week, Brittany Pietsch had a bad feeling she was about to get laid off. So the Cloudflare employee composed herself and secretly pressed record. Her subsequent conversation with two members of Cloudflare’s human resources team went viral, with a number of viewers commending Pietsch for sticking up for herself after the HR employees told … Read more

How to stick to your new year’s resolutions

Nothing really changes on New Year’s day. Still, January always feels like the opportunity for a fresh start. In fact, humans have been making New Year’s resolutions for more than 4,000 years. While surveys suggest that around 40% of Americans make New Year’s resolutions, less than 10% of us stick with them. There are a … Read more

How to use ‘forensic listening’ to negotiate more effectively

In high-stakes situations, like when you’re asking your boss for a raise, paying attention to what’s not being said can make all the difference.   “Forensic listening is the art of finding and listening to clues,” Chip Massey, a former FBI hostage negotiator, told Fast Company writer Stephanie Vozza earlier this month. “It’s when and how … Read more