Regulator sided with passengers over airlines in 50% of recent complaint rulings, data shows

Regulator sided with passengers over airlines in 50% of recent complaint rulings, data shows

Half of all airline passenger disputes resolved by Canada’s transport regulator over a recent nine-month period have resulted in wins for passengers.  According to CBC News analysis of newly available data, Canadian Transportation Agency (CTA) officers ordered airlines to compensate or refund passengers in 50 per cent of the 9,740 cases they resolved between Sept. 30, 2023, … Read more

Left with few options, major U.S. airlines are using Boeing’s safety crisis as leverage

Left with few options, major U.S. airlines are using Boeing’s safety crisis as leverage

Airline executives are frustrated with Boeing as its safety crisis has upended their business plans. But in a tight market for large aircraft supplied by two companies, they have little choice but do business with the U.S. plane maker. Despite some public displays of alarm — United Airlines CEO Scott Kirby flew to France to … Read more