Chinese e-commerce firms JD.com and Alibaba’s Taobao roll out ‘refund only’ policy to shoppers, heating up rivalry with budget retailer Pinduoduo

Cutthroat competition in China’s vast e-commerce sector is poised to escalate, as leading shopping platforms JD.com and Alibaba Group Holding’s Taobao offer a “refund only” policy so consumers can keep the goods they had bought but complained about – matching an option that budget online retailer Pinduoduo has had in place since 2021. JD.com on … Read more

Latest Alibaba leadership reshuffle set to make China’s largest e-commerce market more tech-focused, analysts say

Alibaba Group Holding’s decision to put its e-commerce and cloud units under a single chief executive is set to make China’s largest online market more technology-driven and consumer-oriented as it seeks to fend off rising competition, according to analysts. Alibaba, owner of the South China Morning Post, on Wednesday named Eddie Wu Yongming, the co-founder … Read more