Hyde Park

I’m a hotel manager in London – here’s how I moved the property up the Tripadvisor ranking from 272nd to FIFTH

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I’m a hotel manager in London – here’s how I moved the property up the Tripadvisor ranking from 272nd to FIFTH

Unreliable lifts, noisy and failing air conditioning, insufficient seating for breakfast and queues at check-in. Those were the sort of complaints levelled by guests at Royal Lancaster London hotel when it was ranked 272nd on Tripadvisor in 2013. But then, in that year, Sally Beck took over as manager and everything changed. It’s now ranked fifth … Read more

How Christmas markets have turned into ‘hell on earth’: Instagram vs Reality snaps reveal they’re being ruined by huge queues and teeming crowds

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How Christmas markets have turned into ‘hell on earth’: Instagram vs Reality snaps reveal they’re being ruined by huge queues and teeming crowds

Seasonal jingles, mulled wine and tasty German baked goods are not the only things Britons associate with Christmas markets. Increasingly so, it’s the infuriating rub of shoulders, overly long queues and overpriced hot chocolates.  People trying to get into the festive spirit across the country have been confessing that a stroll through the Yuletide stalls … Read more