human

57% Indian consumers prefer AI-enabled tools over human interactions: Report

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New Delhi: In the rapidly growing landscape of consumer preferences, about 57 per cent of Indian consumers said they would choose an artificial intelligence (AI)-enabled tool or service over human interaction, far more than the global and APAC average of 39 per cent and 48 per cent, respectively, a new report showed on Thursday. However, … Read more

Opinion | Self-checkout machines or human cashiers? Pros and cons of doing it yourself and why we shouldn’t say goodbye to real people

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It’s easy to understand why companies like this trend, too. They can hire less people. Some people appreciate the convenience and efficiency of self-checkouts. Photo: Roy Issa But many of us do enjoy the service of a clerk working the register and bagging everything afterwards. We don’t mind engaging face to face, saying “hi” and … Read more