FamilyMart

Spike in bad customer behaviour in Japan sees firms like 7-Eleven push back

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Spike in bad customer behaviour in Japan sees firms like 7-Eleven push back

The Japanese are often said to be well regarded for their etiquette and social graces. But if this is especially true for those working in Japan’s service industry, the same cannot always be said of their customers. Shoppers are famously referred to as “gods” by the firms that serve them, but some are seemingly taking … Read more

FamilyMart socks have redefined Japanese convenience stores, become souvenirs for tourists

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FamilyMart socks have redefined Japanese convenience stores, become souvenirs for tourists

Convenience stores, often referred to as konbini in Japan and offering a wide range of foods, have increasingly become a must-visit for tourists – but the experience is now extending beyond snacks to fun with fashion. Since it launched its Convenience Wear clothing brand in 2021, FamilyMart has seen its “Famima socks” explode in popularity, … Read more