Canada has a bill of rights for air passengers. What about train riders?

Canada has a bill of rights for air passengers. What about train riders?

A 10-hour delay on a Via Rail train in Quebec over the long weekend is raising questions about rail passengers’ rights in Canada — or the lack thereof. Passengers on a train from Montreal to Quebec City were left stranded as they ran out of food, water and working toilets when their train broke down … Read more

‘Give us $600 and also we hate you’: WestJet’s new UltraBasic fare gets roasted online

‘Give us 0 and also we hate you’: WestJet’s new UltraBasic fare gets roasted online

If there’s anything people can agree on these days, it’s that flying sucks. And between the delays and cancellations, extreme turbulence, and jets literally falling apart in the sky, it seems that some people have had about enough of flying experiences getting ostensibly worse instead of better. Which may partially explain the online roasting of WestJet’s new UltraBasic fare, where … Read more

Iceland volcano spews smoke, lava in 4th eruption since December

Iceland volcano spews smoke, lava in 4th eruption since December

A volcano in Iceland erupted for the fourth time since December on Saturday, the country’s meteorological office said, spewing smoke and bright orange lava into the air in sharp contrast against the dark night sky. In a video shot from a Coast Guard helicopter and shown on public broadcaster RUV, fountains of molten rock soared … Read more

N.L. government demands VRBO remove I’se the By from ‘derogatory’ commercial

N.L. government demands VRBO remove I’se the By from ‘derogatory’ commercial

A VRBO commercial that uses I’se the B’y as its soundtrack has images of undesirable rental accommodations. (VRBO/YouTube) A commercial for the vacation rental site VRBO has both Newfoundland and Labrador’s tourism industry and government calling for its removal. The video ad uses the traditional folk song I’se the B’y as its soundtrack, along with images of … Read more

A wedding party had their suitcases ransacked. They want Sunwing to take responsibility

A wedding party had their suitcases ransacked. They want Sunwing to take responsibility

Lisa and Dave Parsons were in Jamaica for their son’s destination wedding, a week-long dream vacation that was picture perfect — until they unpacked their bags. Travelling with 40 wedding guests from Ocho Rios, Jamaica, to Lindsay, Ont., on Monday, the couple says that nearly half the group had expensive gadgets, fragrances and clothing stolen … Read more

Vacationers searching for answers after finding chewed mattress, missing toilet seats at resort

Vacationers searching for answers after finding chewed mattress, missing toilet seats at resort

A relaxing vacation in Cuba was what Jeff Phelps thought he was signing up for when he booked a 20th wedding anniversary trip with Sunwing.  That’s not what they got when they arrived at the Grand Memories Varadero, listed as a 4.5-star facility, during the holidays.  The family opened the door to the room and “the first thing that … Read more

Why the next big Asian medical tourism destination could be Osaka, Japan: advanced cancer treatments, world-leading iPS cell therapy, weak yen

Why the next big Asian medical tourism destination could be Osaka, Japan: advanced cancer treatments, world-leading iPS cell therapy, weak yen

Now, Osaka is one of a number of cities across Japan that is working with government ministries and private travel and health companies to attract people wanting to combine cutting-edge medical treatments with a recuperative holiday. A Japanese doctor checks an MRI. Photo: Getty Images Other destinations with initiatives designed to similarly appeal to foreign … Read more