Microsoft slams Delta for refusing help, outdated systems after CrowdStrike incident

Microsoft slams Delta for refusing help, outdated systems after CrowdStrike incident

Microsoft said Delta Air Lines turned down repeated offers for assistance following last month’s catastrophic system outage, echoing claims by CrowdStrike Holdings in an increasingly contentious conflict between the carrier and its technology partners. Microsoft employees reached out to Delta to give technical support every day from July 19 through July 23, and “each time … Read more

CrowdStrike-Microsoft outage cost the airline $500 million

CrowdStrike-Microsoft outage cost the airline 0 million

Delta Air Lines CEO Ed Bastian said Wednesday that the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million. Bastian said the figure includes not just lost revenue but “the tens of millions of dollars per day in compensation and hotels” over a period of five days. The … Read more