9 common hotel complaints, from check-in and checkout times to Wi-fi problems to air con, heating and shower controls

And intrusions don’t always happen on the day of checkout. I was recently lounging on a sunbed on my expensive hotel room’s veranda, listening to music with headphones, when a cleaner tapped my shoulder, asking whether I wanted the room attended to. This was despite the “Do not disturb” sign being displayed. 2 Check-in and … Read more