cerebral-palsy

WestJet CEO apologizes for accessibility failures

by
WestJet CEO apologizes for accessibility failures

WestJet chief executive officer Alexis von Hoensbroech apologized Thursday for incidents where the airline failed to accommodate people living with disabilities, saying he hopes to improve travel accessibility. “To our guests who didn’t have a good travel experience with us, we are sincerely sorry, and we are committed in doing better,” von Hoensbroech said during a House of Commons transport committee … Read more

‘Shocking’: Air Canada CEO blasted over accessibility services at House committee

by
‘Shocking’: Air Canada CEO blasted over accessibility services at House committee

Lawmakers took Air Canada’s CEO to task on Monday over “shocking” and “scandalous” failures to accommodate passengers living with disabilities. At a House of Commons committee hearing on services for Canadians with disabilities, chief executive Michael Rousseau faced a barrage of questions over reports of passenger mistreatment during the past year. Vice-chair Tracy Gray cited … Read more