‘Our Chatbots Perform The Tasks Of 700 People’: Buy Now, Pay Later Company Klarna To Axe 2,000 Jobs As AI Takes On More Roles

‘Our Chatbots Perform The Tasks Of 700 People’: Buy Now, Pay Later Company Klarna To Axe 2,000 Jobs As AI Takes On More Roles

A Swedish financial services firm specialising in direct payments, pay-after-delivery options, and instalment plans is preparing to reduce its workforce by nearly 50 per cent as artificial intelligence automation becomes more prevalent. Klarna, a buy-now, pay-later company, has reduced its workforce by over 1,000 employees in the past year, partially attributed to the increased use … Read more