Tripadvisor Inc

Google CEO Pichai tells employees ‘The stakes are high’ for 2025

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Google CEO Pichai tells employees ‘The stakes are high’ for 2025

Alphabet CEO Sundar Pichai gestures during a session at the World Economic Forum (WEF) annual meeting in Davos, on January 22, 2020. Fabrice COFFRINI | AFP | Getty Images Google CEO Sundar Pichai told employees last week that “the stakes are high” for 2025, as the company faces increased competition and regulatory hurdles and contends … Read more

Travel companies use ChatGPT for complaints, negative online reviews

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Travel companies use ChatGPT for complaints, negative online reviews

Responding to angry customers is one of the hardest parts of her job, Natasha said. Finding the right words, conveying the appropriate level of contrition — especially when the hotel isn’t at fault (read: rain complaints) — is a tedious and time-consuming process, said the director of a five-star resort, who asked that CNBC not … Read more