SQ321 was on its way from London to Singapore, and was over the Irrawaddy Basin in Myanmar when “rapid” G-force changes wreaked havoc in the cabin. Passengers and crew were thrown up to the ceiling of the plane before falling back down. One British passenger, Mr Geoff Kitchen, 73, died on board, likely because of a heart … Read more
HARD-EARNED LESSONS Good crisis response and communications is hard work. And SIA showed it has learnt from its last fatal aviation incident 24 years ago. In October 2000, an SIA Boeing 747-400 scheduled for Los Angeles took off from the wrong runway at Taipei airport during a typhoon, which resulted in a horrific crash that … Read more
SINGAPORE: The Singapore Airlines (SIA) aircraft that operated turbulence-hit flight SQ321 returned to Singapore on Sunday (May 26), five days after it made an emergency landing in Bangkok. The plane landed in Singapore at 1.39pm, SIA said in response to CNA’s query. According to flight tracking service Flightradar24, the plane, now SQ9071, departed Bangkok at 10.49am … Read more
SINGAPORE: Singapore Airlines (SIA) apologised on Thursday (May 23) to an injured SQ321 passenger after he complained that the national carrier had not been forthcoming with information after the severe turbulence incident. He had claimed that he did not receive information on whether he would be able to make an insurance claim, and that his … Read more
BANGKOK: Some people on board Singapore Airlines flight SQ321 suffered brain and spinal cord injuries, and six individuals were in critical condition when they arrived at the Samitivej Srinakarin Hospital in Bangkok, the hospital’s director said in an update on Thursday (May 23). The hospital is one of several that took in casualties from the … Read more
