ByteDance’s Douyin makes instant refunds mandatory, following PDD, Taobao and JD.com amid fierce e-commerce competition

Douyin, the Chinese version of TikTok that is betting big on e-commerce, has made its “express refund” policy mandatory, forcing merchants to immediately return money to consumers upon request to compete with similar offerings on Taobao and Pinduoduo. The platform operated by Beijing-based ByteDance, which added a shopping channel in 2019, allows users to get … Read more

After TikTok-owner ByteDance cuts the fat to focus on fundamentals, social commerce challenges and US election loom

In other words, ByteDance – which had divided itself into six units including gaming, education, TikTok, Douyin, enterprise collaboration platform Feishu and cloud service Volcano Engine – has drastically shrunk two of its businesses. Meanwhile, education has hardly lit up the room since Beijing cracked down on private tutoring in 2021. It is quite a … Read more

Online housing sales festival kicks off as live-streamer Kuaishou aims to boost demand amid market slump

Kuaishou Technology, China’s second-largest short video platform after ByteDance’s Douyin, has launched an “online festival” to encourage home sales amid a deep property market slump in the country. The one-month campaign, called “national home-buying season”, started on Wednesday and will run through January 5, during which the platform will promote star agents, bargain prices and … Read more