‘We Stopped Hiring!’: FinTech CEO Reveals How AI Replaced Hundreds of Employees in a Year

‘We Stopped Hiring!’: FinTech CEO Reveals How AI Replaced Hundreds of Employees in a Year

Klarna’s CEO, Sebastian Siemiatkowski, has fully embraced artificial intelligence as a transformative force within the fintech company – influencing a major part of his company: the workforce. In a recent Bloomberg TV interview, he revealed that he decided to pause hiring a year ago and that it stemmed from AI’s ability to automate tasks previously … Read more

This £5.5B Start-Up Laid Off 700 Employees 2 Years Ago, Says AI Does All Of Their Work

This £5.5B Start-Up Laid Off 700 Employees 2 Years Ago, Says AI Does All Of Their Work

Klarna claims its AI-powered chatbot can now handle the workload previously managed by 700 full-time customer service agents. The statement comes two years after the $7 billion (£5.5 billion) “buy now, pay later” startup used by big brands like Versace, Nike, and Wayfair, laid off the same number of employees. In December, Klarna CEO Sebastian … Read more