operational efficiency

Bengaluru: Namma Yatri Partners With Kapture CX To Transform Ride-Hailing Experience

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Bengaluru: Namma Yatri Partners With Kapture CX To Transform Ride-Hailing Experience

Last Updated:October 29, 2024, 14:25 IST Kapture CX has revolutionized how Namma Yatri handles customer interactions, providing real-time insights and higher resolution rates. With its rapid growth, the app is continuously strategizing to expand operations while efficiently managing customer queries. Namma Yatri, a groundbreaking mobility app based in Bengaluru, is changing the way people travel. … Read more

Tata Power DDL Boosts Power Reliability By 70%, Cuts Losses by 30% with TQM Practices

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Tata Power DDL Boosts Power Reliability By 70%, Cuts Losses by 30% with TQM Practices

Published By: Samreen Pall Last Updated: October 08, 2024, 13:13 IST Tata Power DDL adopted the TQM philosophy in 2018 to enhance quality and customer satisfaction. (Photo: Tata Power) Tata Power DDL serves a population of 7 million in North Delhi and operates as a subsidiary of Tata Power. Tata Power Delhi Distribution Ltd on … Read more