Modern aircraft, comfortable seats and unflappably pleasant flight attendants. These are factors many rankings consider in determining the world’s best airlines. But they overlook a crucial element, according to the passenger rights company AirHelp — how airlines treat customers when problems occur. “We believe that an airline should be assessed not just by how they … Read more
A Spirit Airlines plane takes off at Los Angeles International Airport in Los Angeles, June 1, 2023. Mario Tama | Getty Images Spirit Airlines is offering voluntary exit packages to salaried employees, the budget carrier’s latest cost-cutting measure as it expects financial strains to continue next year. The airline has been facing weak off-peak demand … Read more
Angel Di Bilio | iStock Editorial | Getty Images Delta Air Lines is adding more flights next year at Austin-Bergstrom International Airport, in a bid to gain market share in one of the country’s fastest-growing airports. The carrier plans to add 11 nonstop flights from Austin in April, giving it almost 50 peak-day flights, the … Read more
Southwest Airlines CEO Bob Jordan speaks as he is interviewed by CNBC outside the New York Stock Exchange on Dec. 9, 2021. Brendan McDermid | Reuters With the peak Christmas travel season just days away, Southwest Airlines‘ CEO vowed that the carrier will not have a repeat of last year’s meltdown that stranded thousands of … Read more
Maliha Fairooz said her first memory of traveling was from Bangladesh to London when she was four years old. “Most kids, when they’re on an airplane, they’re crying and throwing tantrums,” she said. “But not me — I was so excited. I remember flying through the clouds, looking down at the sky and thinking ‘I’m … Read more
Paris is, once again, the best city to visit in the world, according to Euromonitor International. The city topped the market research company’s annual list of the “Top 100 City Destinations” which compares cities using 55 metrics across six categories: economic and business performance, tourism performance, tourism infrastructure, tourism policy and attractiveness, health and safety, … Read more
A Southwest Airlines Boeing 737-700 aircraft lands at Ronald Reagan Washington National Airport in Arlington, Virginia, May 7, 2023. Nicolas Economou | Nurphoto | Getty Images Southwest Airlines and its pilots union are closing in on a new contract that would raise pay for the carrier’s more than 11,000 aviators and end months of contentious … Read more
Britain has proudly invented a broad repertoire of delectable treats, but it is sticky toffee pudding that takes the cake for being the biggest crowd-pleaser. Crowned the UK’s favourite dessert for decades, it perfectly combines intensity, sweetness, and creaminess when served with a dollop of crème fraîche. In an attempt to simplify the recipe, celebrity … Read more
An Alaska Airlines aircraft flies past the U.S. Capitol before landing at Reagan National Airport in Arlington, Virginia, U.S., January 24, 2022. Joshua Roberts | Reuters Alaska Air Group‘s executives spent months working on its plan to buy rival Hawaiian Airlines. The airlines’ leaders will now spend many more trying to convince regulators the acquisition … Read more
Cruise stocks have had a standout year due to the post-pandemic demand surge the industry has been enjoying. That demand is expected to continue in 2024. Some 35.7 million passengers are expected to take a cruise next year, up from 31.5 million in 2023 and 6% higher than 2019, according to the Cruise Lines International … Read more
