Sophia, a 67-year-old retired civil servant, loves welcoming her ten grandchildren on Sundays during summer for barbecues in Cornwall, England. However, only half of them are her biological grandchildren. The others are of her partner David’s. “I love them to bits and treat them like my biological grandchildren. I shower them with love and affection, … Read more
From his home office in West Yorkshire, England, Richard Hemsley flips through a folder of papers. He decides on one, then looks up. “I’ll read it to you, if I put my glasses on,” he says. When he’s adjusted his frames, he starts the letter of condolences about his grandfather, Lt. Francis Hemsley. “He was in … Read more
Air Canada has been ordered to pay compensation to a grieving grandchild who claimed they were misled into purchasing full-price flight tickets by an ill-informed chatbot. In an argument that appeared to flabbergast a small claims adjudicator in British Columbia, the airline attempted to distance itself from its own chatbot’s bad advice by claiming the online tool … Read more
