DUAL CHALLENGE If the only way to get a taxi is through an app, taxi services would be just one tap away from ride-hail services. From the customer viewpoint, taxis would lose the competitive advantage of immediate, convenient availability on the street without any booking. Side-by-side on the phone (even on the same app), the … Read more
CCCS’ REVIEW The watchdog said that businesses are not prohibited from having a dominant position or trying to protect their market position through “competitive merit”, such as by introducing innovative products. “However, mergers that protect, enhance or perpetuate the dominant position in ways unrelated to competitive merit can be anti-competitive,” it said. The proposed takeover … Read more
SINGAPORE: Ride-hailing giant and fintech platform Grab will discontinue its physical and digital GrabPay card from Jun 1. This decision was made after an evaluation of its financial services business, Grab said on Monday (Apr 1). “We have observed much higher adoption and use of other Grab offerings (such as PayLater by Grab, GrabPay Wallet) … Read more
SINGAPORE: Grab is testing a new feature that allows its women drivers to indicate if they would prefer to pick up women passengers. The feature aims to increase safety for its women drivers, and is among other initiatives announced at the launch of its Women Programme, which seeks to lower barriers to entry for women … Read more
I laughed out loud when I learned that taxi drivers in Hong Kong had planned a strike in November to protest against ride-hailing services, which they claimed were costing them millions of dollars a day in lost revenue. That’s right. DiDi, Gojek, Grab, Lyft, Uber, and so on, which are ubiquitous in many cities in … Read more
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