Delta sues CrowdStrike over ‘catastrophic’ global outage

Delta sues CrowdStrike over ‘catastrophic’ global outage

Delta Air Lines on Friday sued CrowdStrike in a Georgia state court after a global outage in July caused mass flight cancellations, disrupted travel plans of 1.3 million customers and cost the carrier more than $500 million. Delta’s lawsuit filed in Fulton County Superior Court called the faulty software update from CrowdStrike “catastrophic” and said the firm “forced untested and faulty updates to its … Read more

Delta Air Lines warns of revenue hit as election spurs travelers to stay home

Delta Air Lines warns of revenue hit as election spurs travelers to stay home

Delta Air Lines on Thursday warned of a hit to its fourth-quarter revenue, saying consumers want to be home around the upcoming US presidential election and are holding off discretionary spending. Still, the Atlanta-based carrier said the current quarter is shaping up to be one of the most profitable fourth quarters in its history due to … Read more

Southwest cuts service to and from Atlanta amid cost-cutting demands

Southwest cuts service to and from Atlanta amid cost-cutting demands

Southwest Airlines will reduce service to and from the world’s busiest airport — another sign that one of the country’s largest carriers is in the midst of steep cost-cutting efforts in the face of pressure from an activist investor. The Dallas-based airline is slashing arrivals and departures to and from Atlanta’s Hartsfield-Jackson International Airport while … Read more

Delta CEO reveals IT outage costs USD 500 million

Delta CEO reveals IT outage costs USD 500 million

San Francisco: Delta Air Lines CEO Ed Bastian said the massive IT outage, earlier this month, cost the company $500 million. He said the figure included not just lost revenue but “the tens of millions of dollars per day in compensation and hotels” in five days, Xinhua news agency reported. The airline cancelled over 5,000 … Read more

Delta to seek compensation from Microsoft, CrowdStrike over global outage

Delta to seek compensation from Microsoft, CrowdStrike over global outage

Delta Air Lines has hired a law firm and will seek compensation from Microsoft and CrowdStrike over the global cyber outage earlier this month that disrupted flights around the world, CNBC reported Monday. The Atlanta-based airline has been the slowest among major US carriers to recover following the tech failure which led to more than 2,200 flights cancellations on July 19. Delta has canceled more than … Read more

Delta CEO Speaks Out About Flight Cancelations, CrowdStrike

Delta CEO Speaks Out About Flight Cancelations, CrowdStrike

Delta’s CEO Ed Bastian is speaking out after thousands of flight cancelations left passengers stranded, delayed, and without luggage. In a memo early Wednesday morning, Bastian told customers that he was hopeful the worst was over and systems should be up and running after last week’s CrowdStrike outage that affected one of Delta’s key crew … Read more

Delta Air Lines apologises after ‘anti-Palestine’ tweet draws ire

Delta Air Lines apologises after ‘anti-Palestine’ tweet draws ire

Delta Air Lines has issued an apology after it received backlash over a tweet that falsely claimed two of its flight attendants were wearing “Hamas badges,” referring to Palestinian flag pins on their uniforms. The controversy began on Tuesday when an X (formerly Twitter) user shared an image of the flight attendants with the caption, … Read more

Author ‘Takes Advantage’ of Reporting Delta Flight Attendants To Get Frequent Flyer Miles

Author ‘Takes Advantage’ of Reporting Delta Flight Attendants To Get Frequent Flyer Miles

A regular flyer has been criticised for boasting about being rewarded with air miles after she reported a flight attendant to customer services. The passenger complained about the flight staff members using their personal mobile phones during the flight. Author Dr Angela B. Peery, a frequent flyer and member of the esteemed “Diamond Medallion” tier, … Read more

Texas Man Somehow Gets On Airplane Without Ticket

Texas Man Somehow Gets On Airplane Without Ticket

A Delta passenger from Texas somehow managed to use a child’s boarding pass to get on a flight from Salt Lake City, Utah to Austin, Texas; flight attendants caught onto his little scheme after he hid in multiple bathrooms shortly before takeoff. Salt Lake City police arrested Wicliff Fleurizard on March 17 after he was removed … Read more

These major companies are using AI to snoop on employees’ online chats

These major companies are using AI to snoop on employees’ online chats

Gone are the days of in-office water cooler chats, The work from home movement has given way for more employee chats to take place online. However, remote workers may want to practice caution before chatting through keyboards amid new reports that artificial intelligence could snoop through messages.  Several companies, including Walmart, Delta, T-Mobile, Chevron and Starbucks, … Read more