customer complaints

Iceland makes huge change in stores after customers make same complain

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Iceland makes huge change in stores after customers make same complain

Frozen food giant Iceland has announced a huge change in stores after customer complaints. Iceland has revealed that it has reversed a decision to introduce plastic-saving vacuum packaging on its fresh beef steak mince sold in-store. The retailer announced in August that it had switched to vacuum packs in order to save 35 tonnes of … Read more

Man orders ‘best burger’ at McDonald’s but can’t believe what arrives

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Man orders ‘best burger’ at McDonald’s but can’t believe what arrives

A customer was left seething after his experience with a McDonald’s Philly Cheese Stack, which some have hailed as the “best ever” burger. Harry Cox vented his frustration in the McDonald’s Complaints group on Facebook, contrasting an image of the advertised burger with the version he received at a Shrewsbury outlet. He expressed his dismay … Read more