ANA Holdings Inc

Japanese airlines issue policies on customer harrassment and abuse

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Japan’s two largest commercial airlines are toughening their stances against travelers who verbally or physically abuse airline staff. Japan Airlines and All Nippon Airways updated their websites Friday with “customer harassment” policies, in the wake of rising instances of front-line worker abuse occurring across industries in Japan. Using similarly worded language, the two airlines cited … Read more

The world’s most punctual airlines and airports in 2023

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Nothing about flying is as exasperating as getting your flight delayed, cancelled or disrupted. Arriving at or departing from a destination on time is one of the most important considerations a traveler takes before deciding whether to book a subsequent flight from the same airline. Latest results from travel data analytics firm Cirium revealed that … Read more