Jeff Bezos’ controversial “question mark method” is purported to accelerate desired outcomes but reportedly induces anxiety among recipients. A vague email from any boss can be unsettling, but the potential repercussions escalate exponentially when that boss is one of the world’s most influential figures. A simple request for a chat could be just that, or … Read more
In a rather unorthodox move during a meeting, Jeff Bezos placed a call to Amazon’s customer service department, causing some awkwardness in the room. The wait time? Far longer than the metrics-suggested sub-60-second target, leaving Bezos on hold for over 10 uncomfortable minutes. Appearing on the Lex Fridman Podcast (full video), the former CEO of … Read more
A recently released transcript revealed Jeff Bezos, founder of Amazon, was grilled by the Federal Trade Commission (FTC) over his use of Signal, an encrypted messaging app with a disappearing message feature. Last week, the FTC filed a new complaint, including a previously unreported transcript of Bezos’ testimony. The complaint accuses Bezos and other top … Read more
