The General Presidency for the Affairs of the Grand Mosque and the Prophet’s Mosque has announced that Saudi Arabia is exploring the development of a new transportation system to enhance the experience of 100,000 pilgrims per day during the peak seasons of Haj and Umrah.
The authorities of the Kingdom stated that the initiative mainly aims at enhancing overall mobility at the two Holy Mosques and thus facilitating the performance of rituals.
The project aims to cut the average time required to perform rituals from one hour to 30 minutes and boost pilgrim satisfaction from the current 78% to over 90%. This will be achieved using CAST standards and performance center indices to enhance efficiency and overall experience.
Regarding the proposed transporting solution, the General Authority revealed that it has started to receive applications from individuals interested in contributing innovative ideas. The project aims to focus specifically on making the performance of the tawaf and Sa’i rituals smoother and easier for pilgrims.
As part of Saudi Vision 2030, the new project will make a difference in Haj and Umrah journeys from booking to ritual completion by reducing waiting times and streamlining procedures for accessing services.
