Innox’s general manager Christopher Leow told CNA that there has been an “overwhelming” number of enquiries for its services, with most of them from drivers who are “less tech savvy”.
Mr Leow explained that many of the drivers struggle with the nitty gritty components of the application process, such as linking up the Touch ‘N Go e-wallets with their registration, and installing the RFID tags onto the vehicles.
“The more applications we handle, the more familiar we get with the system,” he said, adding that there were tiny details that could trip applicants up.
He added that drivers who have not installed their VEP should hold off from entering Malaysia as nothing is worth the risk of getting caught by breaking the law.
“Because the thing is that they have made it clear, first October, this implementation will be effective for private car owners, they will impose fines and even jail. From a professional point of view, I will not suggest you take the risk to try going in without a VEP,” he said.
DRIVERS TURNING TO RENTALS, TAXI SERVICES
Meanwhile, some drivers told CNA that they are considering other modes of transport to cross the Causeway after the Oct 1 deadline.
Mr Henry Chua who works in Singapore’s civil service told CNA that he will turn to cross-border taxi services for his monthly short vacation in Malaysia instead of driving.
A one-way taxi journey between Ban San Street in Singapore and Larkin in Johor Bahru typically costs around S$60.
“It’s more expensive than driving but a day trip to JB is still cheaper and more convenient than flying to KL (Kuala Lumpur) or taking a ferry to Batam,” added the 48-year-old.
Mr Lee who works in the construction industry told CNA that he will consider using the KTMB Tebrau Shuttle train service to cross the border, before renting a car to see his clients, who may be based in different parts of peninsula Malaysia.
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