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Amazon released a new shopping tool that uses generative artificial intelligence (gen AI) to help customers research products and provide recommendations when they’re browsing the e-commerce site. Amazon’s AI-powered “Shopping Guides” are being rolled out in the US on Amazon’s mobile website and apps for iOS and Android, allowing users to access specific product information for more than 100 product types, “ranging from TVs, area rugs, dog food, and running shoes, to headphones and face moisturizers. “
The AI Shopping Guides, according to Amazon, are expected to “reduce the time spent researching before you purchase by proactively consolidating key information you need alongside a relevant selection of products, making it easier to find the right product for your needs quickly and easily [and] to help you make informed purchase decisions.”
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Moreover, each guide is geared to your shopping needs, so you’ll view a “highly relevant selection” in the guide and then you can switch from learning mode to browsing a more refined lineup of products.
For example, if you select a shopping guide for Expresso machines or smartwatches, the guide will display a recommended selection of machines based on popularity, customer reviews, and pricing. The guide also presents “factors to consider,” which provides a breakdown of each product into specific use-case categories by brand.
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AI Shopping Guides “will automatically appear for autocompleted suggestions” when you search for a product. You can also explore what guides are currently available here or visit Amazon.com/AIShoppingGuides.
