Abu Dhabi residents will receive comprehensive support for family member deaths, covering all death-related fees such as certificate issuance, embalming, and repatriation of mortal remains.
The announcement comes following the expansion of the Sanadkom initiative by the Department of Health – Abu Dhabi (DoH) on Thursday, December 19.
The initiative, which was launched in January for United Arab Emirates (UAE) nationals, now covers all residents to simplify and facilitate procedures for the deceased’s family, particularly in challenging situations.
After a death notice, the Sanadkom team offers condolences and support to bereaved families, providing necessary fees and services through text messages, the Abu Dhabi Media Office (ADMO) reported.
In collaboration with the Authority of Social Contribution – Ma’an will cover all fees for issuing death certificates, ambulance transportation, embalming, and repatriating the deceased.
The Sanadkom initiative allows families of deceased individuals to process procedures directly at healthcare facilities in the emirate where the passing occurred.
The doctor-in-charge will assist in completing the report and obtaining necessary permits on behalf of the deceased’s family, obtaining their consent.
“Under the directives of our wise leadership, the department remains committed to enhancing and ensuring the delivery of exceptional and unique services to all members of the community. Recognising the emotional toll of losing a loved one, the Sanadkom initiative provides compassionate support, guiding bereaved families through any required procedures.”
“As we embark on this new phase of extending the initiative’s benefits to all residents of the emirate, DoH remains steadfast in our commitment to expanding Sanadkom’s services and offerings, with a unified goal of effectively supporting the entire Abu Dhabi community.”
Hind Al Zaabi, executive director of the Customer Experience and Relation Sector at DoH, said.
