TradeZero Ratings at a Glance
Winner of Benzinga’s 2021 FinTech Awards for Best Broker for Short Selling.
TradeZero is a broker dealer based in New York, and aims to provide stock and options trading services through a full suite of trading platforms. With features such as commission-free trading, real-time streaming on desktop and mobile platforms and a range of other comprehensive software options, TradeZero is the virtual broker that makes trading easy and efficient.
Users can choose from 1 of 3 TradeZero platforms: ZeroFree (free real-time trading option), ZeroWeb or ZeroPro, which are different tiers that offer specific features. With any of the three tiers, ZeroMobile is automatically included.
TradeZero sets itself apart by offering commission-free trading.
It also offers 4 unique trading platforms that deliver the speed and functionality that active traders need. These include:
- ZeroFree costs $0 per month
- ZeroWeb costs $59 per month.
- ZeroPro costs $59 per month
ZeroMobile is included with any of the above plans, and is a free add-on.
In addition, all orders with TradeZero are either free or paid. Free orders, of course, include $0 free limit orders, but the symbol must trade on NYSE, AMEX, or NASDAQ and be greater than $1.
*Table provided from TradeZero website.
Paid orders cost $.003 per share:
- OTCBB and PINK sheets must be greater than $.10
- Securities trading less than $1
- Securities not traded on the NYSE, AMEX, or NASDAQ
- Trading between 4 a.m. EST and 7 a.m. EST.
*Table provided from TradeZero website.
Additional paid options are available for those seeking more customized plans.
TradeZero charges an inactivity fee of $5.00 for quarterly maintenance for accounts with a balance under $100 that do not hold securities, and did not have any trading activity in the previous quarter. However, new accounts and accounts with no balance will not be charged.
Given how convenient TradeZero’s terms are, both of the paid software options and free software features are more than satisfactory for those who either anticipate frequent trades, or want to use the software with fewer features in exchange for more share flexibility.
TradeZero offers 24/7 customer service via live webchat. Users of any software tier will always have access to quick and convenient support. Other options for reaching TradeZero customer support include phone (+1-877-4-TRADE-0) from 8 a.m. to 5 p.m. EST, Monday through Friday, as well as email ([email protected]).
The TradeZero mobile app is available for both Android and iPhone, and offers instant market data in real-time for users on the go. Access to the app is automatic for users of any of the three TradeZero tiers, and allows:
- Trading and locating stocks in real-time
- Viewing real-time news
- Options trading (coming soon)
- Charting with indicators.
Overall, the TradeZero mobile app is only somewhat functional for what it does, offering limited features. It’s also not ideal for Pro members that the app extends the same number of features for those taking advantage of the free software as it does for paying users. This isn’t a good deal for Pro members paying a high monthly fee for additional TradeZero services.
There are almost 3,000 reviews for the TradeZero software on TrustPilot, with the platform earning an overall rating of 4.6/5 (equating to an “excellent” delineation). Among the favorable feedback includes consistent praise of the program’s usability and customer service.
However, some users did cite instances of technical difficulties and software bugs, which were promptly cleaned up with the help of the support team. Some users also noted that the UI could undergo some improvement to make it more aesthetically attractive.
TradeZero earns a perfect rating when it comes to performance. The software provides a solid, reputable, easily-navigable platform for traders to stay on top of market trends and, well, trade. It’s a good option for both experienced and new stock traders alike.
The TradeZero website asserts the following in its Privacy Policy:
“We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
If you have any questions about security, contact TradeZero at [email protected]. In addition, no security breaches were reported among users who reviewed TradeZero on TrustPilot.
Overall, TradeZero is a solid stock brokerage platform for traders of all experience levels. Its strong points include tight security, unparalleled (live) customer support, and user benefits, particularly for those enrolled in the ZeroWeb or ZeroPro plans.
However, the program loses points for fairly basic mobile capability, which offers the same functions for pro and free members alike. Pricing is also on the high side for paid plans.
Best For
- Overall Global Broker for Short Selling
TradeZero vs Competitors
TradeZero is one of several online brokers that aim to perform the same function: giving users the ability to trade with as few restrictions and as much autonomy as possible. A few of the program’s competitors include:
Among these platforms, TradeZero stands out for its unparalleled customer support, but loses points in most other areas. When stacked against its competitors, it has the lowest number of available instruments, 0 Forex pairs, no cryptocurrency capability, no commodities offered, and only 100 stocks offered. TradeZero performed most poorly in all of these categories compared with competing software.
TradeZero Tutorial
The TradeZero website offers the following tutorial on placing free stock trades.
Frequently Asked Questions
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Yes, U.S. citizens can use TradeZero. Those interested should visit Tradezero for more information.
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The majority of users found the platform to be successful for their trading goals, and the site is encrypted with SSL protection for the security of their users.
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TradeZero typically offers individual and joint brokerage accounts.
