THOUSANDS of Instagram users across the UK and the US have reported issues with loading their pages and sending messages via the app.
Reports of an Instagram outage flooded Down Detector around 2pm GMT/10am ET on Thursday.
Why is Instagram not working?
It’s unclear why Instagram is currently not working for some users.
Instagram’s owner, Meta, has not commented on the problems.
More than 2,000 users have reported issues to down-site Down Detector on 2 November.
The majority of those who complained through the popular down-site say the issue lies with the app.
Although over 20 per cent of users say they can’t access the website version of the platform, either.
Users have flocked to to X (formerly Twitter) to both complain, and get to the bottom of the issue.
One tweet read: “Instagram down for like the 500th time this year.”
Another wrote: “Why is Instagram down every time when I’m having a good conversation with someone.”
Users have claimed that they’re still receiving notifications but they can no longer browse.
The U.S. Sun has contacted Meta for comment.
How to check if Instagram is working
Instagram’s official Twitter page is a good first port of call.
The company’s InstagramComms page usually tweets out any information about the latest issues and outages.
Another thing people tend to do is tweet about problems themselves.
So, have a search on Twitter – that way you’ll at least know whether it’s something only you are experiencing or something much bigger.
Also, it is always good to check if you are running the latest version of the app.
Android users should visit the Google Play Store and tap on the three lines in the upper left corner.
In the menu select My Apps & Games, followed by Updates and then see if there are newer versions available.
If Instagram is there be sure to tap the Update button to the right of its name.
iPhone users will need to open the App Store, tap on the Updates tab at the bottom of the page.
Failing all this, you can go to an independent status checking site such Is It Down or Just Me, Is It Down Right Now and Down Detector.
What to do if Instagram is down
The best thing to do is relaunch the app.
Force quit Instagram by sliding up and then dismissing the app so it closes entirely.
See if it then reloads.
It could also be a problem with your connection, so see if something else like a web page loads for you – if that doesn’t load, it’s an issue with your internet.
And if you’re still having problems after all this, it’s time to work out whether you’re alone in all this.
Do a search on Twitter to see if others are complaining about the same thing.
Should you see a load of tweets about Instagram being down, then you have your answer.
In which case, the only thing you can do is wait for it to be fixed and check the options above for updates.
