Sony’s PlayStation Network went down for hours on Tuesday, frustrating gamers around the world who complained they weren’t able to sign in to their accounts.
PSN said on its website that “some services are experiencing issues,” and that players “might have difficulty” logging in, creating accounts, launching games or getting video content.
“We are working to resolve the issue as soon as possible,” it said. Sony did not respond immediately to a request for comment.
Data from Downdetector, an outage tracker, showed that reports first spiked late Monday and continued into early Tuesday with thousands of reports submitted hours after the problem first emerged.
It lasted roughly eight hours, affecting virtually every service that required a PSN login.
A tech error with the Official News feature on the PS5 console has since been resolved. There have been no changes to the way game news is displayed on PS5.
It also came shortly after a recent update caused large ads to display on players’ home screens — an error that an official PlayStation X account said was the result of a bug that was fixed on Monday.
The outage was mostly resolved by morning in the U.S. and Canada, and the PSN website said early Tuesday that said, “All services are up and running.”